Privacy policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in Indian privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal data is collected

When you make an enquiry or book a class or similar programme or event the information we collect, store and use about you includes:

Contract Data: including your first name and surname, title, date of birth, home address, email address and a contact telephone number
Profile Data: including bookings made, classes attended, social media interactions including posts, comments and pictures
Children’s Data: including your child’s first name and surname, age and date of birth

How is your personal data collected

Various methods are used to collect personal data from you including:

Information you provide voluntarily: for example, we may ask you to provide your contact details in order to register with us, or when you book on to a class or similar programme or event, or when you submit an enquiry by post, telephone or email
Information obtained from third party sources: we may receive personal information about you from third party sources (e.g. online class booking system) but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information and we use the information we receive from these third parties to provide you with our products and services

How is your personal data used

We will normally collect and use your personal data:

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To send periodic emails, sms and text regarding your order or other products and services.
To follow up with them after correspondence (live chat, email or phone inquiries)

We may use your personal information to help us decide which services, offers and events may be of interest to you.

You have the right to withdraw consent to marketing at any time by contacting us at:
smiles@snugglesandgiggles.com

How is your personal data shared

We may share your personal data with the following:

Third party service providers and partners who provide data processing or support services to us
Law enforcement bodies, regulators, a government agency, court or other third party where we believe disclose is necessary (i) as a matter of applicable law or regulation (ii) to exercise, establish or defend our legal rights or (iii) to protect your vital interests or those of another person
To an actual or potential buyer (and its agents & advisers) in connection with any actual or proposed purchase or acquisition, provided we inform the buyer it must use your personal information only for the purpose disclosed in this Privacy Notice
To any other person with your consent to the disclosure

Data Retention

We will only retain information for as long as we have a legitimate need to fulfil the purpose for which we collected it, including, accounting, legal, or reporting requirements. The precise length of time we retain personal information will vary, depending on individual circumstances. When we have no ongoing legitimate need to process your personal data, we will delete or anonymise it so that it can no longer be associated with you.

We use cookies to

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

You have the following data protection rights:

The right to withdraw your consent at any time where consent was the lawful basis for processing your personal information

The right to request access, correction, or update your personal information

The right to request deletion where it is no longer necessary to retain your personal information

The right to object to processing of your personal information or to restrict processing of your personal information or to request portability of your personal information

The right to opt out of marketing communications we may send you at any time. To opt out of any form of marketing please contact us using the the contact details provided under the “How to contact us” heading below

Your legal rights

You have the following data protection rights:

The right to withdraw your consent at any time where consent was the lawful basis for processing your personal information

The right to request access, correction, or update your personal information

The right to request deletion where it is no longer necessary to retain your personal information

The right to object to processing of your personal information or to restrict processing of your personal information or to request portability of your personal information

We collect your email address in order to

Send information, respond to inquiries, and/or other requests or questions

Process orders and to send information and updates pertaining to orders.

Send you additional information related to your product and/or service.

Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

Call, SMS, Phone & WhatsApp

By agreeing to this policy, I understand that I may receive promotional calls, messages, WhatsApp text and sms about new center opening, discounts and offers or additional services being offered by Snuggles and Giggles.

Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal or business developments. When we update our Privacy Notice we will take appropriate measures to inform you consistent with the significance of the changes we make.

Please keep us advised if your personal information changes. It is important that the personal information we hold about you is accurate and current.

How to contact us

If you have any questions or concerns about our use of your personal information please contact us by the following methods:

By email to: smiles@snugglesandgiggles.com
By telephone: +91 88 600 89 800