Snuggles and Giggles Terms and Conditions

                                                                                                Part 1 – Website

1. The Website is owned and operated by Snuggles and Giggles. If you have any questions relating to these Website terms of use, please contact us on smiles@snugglesandgiggles.com.

   Snuggles and Giggles may make changes to these Website Terms of Use from time to time.

2. By accessing or browsing the Website, you confirm that you accept these Website Terms of Use and that you agree to comply with them. If you do not agree to these Website Terms of Use, you must not use the Website.
3. Please note that:

       (a) the Website uses cookies; and
       (b) Snuggles and Giggles may use your personal information.

 

                                                                                       Part 3 – Booking Terms

1. In order to make a booking on the Website, you will be required to tick a checkbox to consent to be bound by these Terms and Conditions. When you tick that checkbox and make a booking, you enter into a legally binding contract with Snuggles and Giggles. 
2. You may only make a booking if you are at least eighteen (18) years old.
3. The booking process will be in English (at this time, translations at the checkout are not available).
4. You are responsible for ensuring that all of the information that you provide in connection with a booking request is complete and accurate and you must notify the session cordinator immediately if there are any changes to the information entered.
5. Booking operates on a first come, first served basis and places are not guaranteed; they are subject to availability.

                                                                                              Part 4 – Payment

1. The prices for Sessions will be set out on the Website in INR and are inclusive of VAT. Snuggles and Giggles will not be liable for any charges you may be responsible for arising out of currency conversion carried out by your bank in the event that you make payment in any currency other than INR.
2. When making a payment, you confirm that the card or bank account which is being used is yours, or that you have the authorisation of the account holder to use it. If you use a payment method that you are not authorised to use, you may be liable to Snuggles an Giggles for any losses incurred or suffered as a result of your unauthorised use of that payment method.
3. All credit and debit cardholders are subject to validation checks and authorisation by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorise payment, your payment will not be accepted and your booking will be cancelled.
4. The Snuggles and Giggles will perform the booked services at the Session on the date set out in your booking confirmation, unless it is necessary (for example, because of legal, operational or safety reasons) for them to:
   (a) cancel a booking, in which case you will be informed via email and any payment you made in respect of the original booking will be refunded to you; or
   (b) postpone or cancel a Session, in which case, you will be informed via email or telephone and you will be given the opportunity to either: (i) accept the new date / time offered, at no extra cost, in which case the updated details of the booking will be confirmed to you via email; or (ii) reject the new date / time offered, in which case your place on the replacement booking will be cancelled and this will be confirmed to you via email, and any payment you made in respect of the original booking will be refunded to you.

                                                                                         Part 5 – Behaviour

1. Please aim to arrive no more than five (5) minutes before your Session.
2. Disruptive or unruly behaviour during the Session is prohibited. You are asked to be mindful of others’ rights to enjoy the Session.
3. Mobile phones must be either off or on silent mode.
4. Bookings are sometimes held in venues with hard surfaces and although mats may be provided you are encouraged to bring a blanket or other soft covering for your baby or child to lie on.
5. The Session environment is intended to be both relaxed and social, however, to show respect for the whole group it is requested that general chatter be kept to a minimum. This ensures that the focus is kept on the children and babies.
6. If a younger baby sleeps or an older baby or toddler simply observes, they are still experiencing the Session.
7. If a child or baby becomes restless or needs breastfeeding or changing during the Session, please feel free to do so. However, no solid food is to be consumed by adults or children during the Session (except where required for medical reasons), nor shared with or allowed to be accessible to other children. This ensures that the risk of allergy, intolerance or sensitivity is minimised.
8. You must follow and comply with the reasonable instructions of the Session leaders at all times during any Session.

                                                                                Part 6 – Photographs and Videos

1. Parent/Guardian provide consent to use the photos and videos of yourself and the child to be used on social media for the promotion of Snuggles and Giggles
2. You are prohibited from making any commercial use of the name, likeness and audio / visual / audio- visual materials of any Session without the explicit prior written consent of Snuggles and Giggles. “Commercial use” in this context would include (but not be limited to) offering for sale or selling.
3. Filming and photos of your child/children during class is permitted, however you must not take any photographs or videos of any other person in a Session without their express permission.
4. Snuggles and Giggles may require that all that photography and filming is stopped if they have any concerns that these Terms and Conditions are not being complied with. Their decision is final, and continued participation in the class is contingent upon complying with the Session leader’s instructions.
5. You must not share, distribute, publish, or post any photographs or videos of any person (other than yourself and your child) without their express permission.

                                                                                            Part 7 –  Discrimination

1. Discrimination of any kind is not tolerated at any Session.
2. Parents and caregivers should ensure that their behaviour at each Session is appropriate at all times, and refrain from behaving in a discriminatory or disruptive manner or in a way which could cause offence to anyone else. This includes refraining from using bad language. All parents and caregivers are required to show respect to all Session leaders and attendees.
3. The Session leader has the right to ask anyone who is behaving other than in accordance with these Terms and Conditions to leave a Session. In these circumstances, you may be prevented from booking future Sessions. Snuggles and Giggles may also reserve the right to refer any of these matters to the police.

                                                                                     Part 8 – Health and safety

1. Please note, however, that neither Snuggles and Giggles nor the Session leader is a medically trained professional or capable of or qualified to assess the medical health of any person or perform any medical procedure or intervention whatsoever.
2. As parents and carers you will be aware that although every effort is taken to ensure that the environment is safe and the props used are in good condition, accidents can occur to children in the safest of environments.
   Please ensure that you supervise your child at all times during the Session as neither the session leader nor Snuggles and Giggles can be held responsible for accident or injury incurred during Sessions, other than as required by law.

                                                                                     Part 9 – Allergies and Illness

1. If you or your child has any allergy, intolerance or sensitivity of any kind that has the potential to affect the health of any person, you must inform the same during the booking process, and reiterate the same on arrival at the Session. The Session leader will not be aware of any such considerations unless you clearly communicate these.
2. Please do not attend Sessions in the event of you or your child being unwell so that you ensure that the risk of infections or communicable diseases spreading is isolated. In the event that your child contracts an illness or infection prior to a Session, please inform the session leader so that your booking can be cancelled. If your child contracts an illness or infection following a Session, please inform Snuggles and Giggles as soon as possible so that they can inform other parents.

                                                                                   Part 10 – General Terms

1. Suspension and/or termination of your rights
   If you breach any aspect of these Terms and Conditions, or any contract entered into with Snuggles and Giggles in connection with these Terms and Conditions, then Snuggles and Giggles may immediately do any or all of the following (without limitation):
   (a) issue a warning to you;
   (b) temporarily or permanently withdraw your right to use the Website, to make bookings, and to attend any Sessions in the future;
   (c) issue legal proceedings against you for reimbursement of all costs resulting from the breach (including, but not limited to, reasonable administrative and legal costs);
   (d) take further legal action against you; and/or
   (e) disclose such information to law enforcement authorities.
   Snuggles and Giggles’ intellectual property
2. Snuggles and Giggles (and/or its licensors) is/are the owners or licensees of all intellectual property rights in. You are not granted any right to use, and may not use, any aspect of the Snuggles and Giggles Intellectual Property other than as set out in these Terms and Conditions or otherwise with Snuggles and Giggles’s prior written consent.
3. You must not use any aspect of the Snuggles and Giggles Intellectual Property for commercial purposes; however, you may download material from the Website solely for non-commercial, personal use by you.

No part of the Snuggles and Giggles Intellectual Property may be copied, reproduced, republished, uploaded, re- posted, modified, transmitted or distributed or otherwise used in any way for any non-personal, public or commercial purpose without the prior written consent of Snuggles and Giggles.